Delivery Information

At Clothes Jiean, we strive to ensure your orders are delivered safely, quickly, and with care. Below you’ll find all the details you need regarding our delivery process:

Processing Time

• All orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

• Standard Delivery: 3–7 business days.
• Express Delivery (if available): 1–3 business days.
• Delivery times may vary depending on your location and courier services.

Shipping Costs

• Shipping charges will be calculated at checkout based on your delivery address and order weight.
• Free shipping may apply for orders above a certain amount (if applicable).

Order Tracking

• Once your order has been dispatched, you’ll receive an email or SMS with your tracking number.
• You can use this tracking number to follow your order’s progress in real time.

International Shipping

• We also ship internationally. Delivery times and costs will vary depending on the destination country.
• Please note that customs duties, taxes, or import fees are the responsibility of the customer.

Delays

• While we work hard to meet delivery times, unforeseen circumstances such as weather, courier delays, or peak seasons may cause slight delays. We appreciate your patience and understanding.