Privacy Policy
At Clothes Jiean, your privacy is extremely important to us. We are fully committed to safeguarding the personal information you share with us when you use our website, shop with us, or communicate with our customer support team. This Privacy Policy explains in detail the types of information we collect, how we use it, how it is protected, and the choices you have regarding your data. By accessing or using our website, you agree to the terms outlined in this policy.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
Personal Information: Name, email address, phone number, shipping and billing address.
Payment Details: Secure payment data (processed via third-party providers; we do not store your card details).
Account Information: Login details if you create an account on our website.
Browsing Data: IP address, browser type, device information, pages visited, and your activity on our website.
Communication Data: Any information you provide when contacting us through email, phone, or chat.
2. How We Use Your Information
We use the data we collect for the following purposes:
To process and deliver your orders efficiently.
To communicate with you about your orders, returns, and inquiries.
To provide customer service and support when needed.
To send you promotional offers, newsletters, or updates (only if you opt-in).
To improve our website functionality, product offerings, and overall customer experience.
To detect, prevent, and address fraud, security issues, or unauthorized activities.
3. Sharing of Information
We respect your privacy and will never sell or rent your personal data. However, we may share your information with:
Service Providers: Delivery partners, payment processors, and IT support providers.
Legal Requirements: If required by law or government authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
4. Security of Your Information
We use strict security measures to protect your data, including encryption, secure servers, and limited access by authorized personnel only. While we do our best to safeguard your data, please note that no method of online transmission is 100% secure.
5. Your Rights & Choices
You have full control over your information. You may:
Request access to the personal data we hold about you.
Ask us to correct, update, or delete your information.
Opt-out of marketing communications at any time.
Disable cookies in your browser settings if you prefer not to share browsing data.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your shopping experience, remember your preferences, and analyze website performance. You can manage or disable cookies through your browser settings.
7. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from them.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
📧 Email: support@clothes.jieanauto.com
📍 Address: Kazakhstan Almaty
